Purpose

Lost in Spain Incoming is committed to ensuring that our services and travel experiences are as accessible, inclusive, and adaptable as possible. We strive to accommodate the diverse needs of our clients and end users by considering accessibility and individual requirements throughout the planning and delivery of our programs.

Our goal is to create seamless and enjoyable experiences for all participants by providing tailored solutions, clear communication, and appropriate support whenever needed. Through close collaboration with our suppliers and local partners, we continuously work to improve accessibility and promote equal opportunities for everyone to participate in and enjoy our services.

Hvordan vi jobber

• Vi tilpasser programmer og tjenester etter kundenes målgruppe, forutsetninger og behov, inkludert mobilitet, kosthold, tempo og komfort.

• Vi samarbeider med lokale leverandører som kan tilby tilrettelegging der det er nødvendig og mulig.

• Programinformasjon og kommunikasjon er tydelig, strukturert og lett forståelig, med fokus på god dialog med våre samarbeidspartnere i det nordiske markedet.

• Digitale løsninger og presentasjoner utformes med brukervennlighet som utgangspunkt.

Oppfølging

Tilgjengelighet vurderes som en integrert del av planleggingen av hver enkelt reise eller arrangement, og løsninger tilpasses i dialog med kunden.

At Lost in Spain Incoming, we aim to contribute to sustainable tourism development through responsible choices that support environmental protection, local resources, and long-term value creation.

How We Work

• We prioritize local, authentic suppliers and experiences to support local businesses and reduce unnecessary transportation.

• Environmentally friendly alternatives are considered first when selecting transportation, activities, accommodation, and products.

• We actively work to reduce paper consumption and unnecessary use of resources through digital solutions.

• Sustainable practices are integrated into the design of our programs without compromising quality or guest experience.

Follow-Up

Sustainability forms a natural part of our decision-making processes and is continuously developed in line with market expectations, industry best practices, and available solutions. Through ongoing collaboration with our partners and suppliers, we strive to create positive and lasting impacts for both our clients and the destinations in which we operate.

Purpose

At Lost in Spain Incoming, we are committed to acting responsibly through ethical business practices, respect for people and cultures, and by making a positive contribution to our employees, partners, and local communities.

How We Work

• We place great importance on honesty, transparency, and trust in our relationships with clients, suppliers, and employees.

• We promote a safe, inclusive, and healthy working environment, with a strong focus on well-being, respect, and engagement.

• We collaborate with local partners who share our values and operate their businesses responsibly.

• We respect local cultures, communities, and traditions in all the experiences and programs we create.

Follow-Up

Corporate social responsibility is embedded in our company values and reflected in our daily operations, decision-making processes, and partnerships. We continuously strive to conduct our business in a way that creates positive outcomes for our stakeholders while supporting the long-term sustainability and well-being of the destinations in which we operate.